Our Client is one of the fastest growing leaders on the market of Service Contact Centres Support for IT related products and services. With more than 5000 employees, 23 languages and 16 locations they provide technical and administrational support for International software, hardware, internet and Telecom-suppliers.

They are currently looking to recruit Customer Support Agents to work at their Maastricht (Netherlands) site.

Job Description

You will be providing support by phone and email to customers, dealing with potential hardware and software issues. Trying to diagnose the problem and to resolve it either through personal knowledge or by using the various solutions available by the project, and answering queries with regards to promotions, pre-sales and marketing questions.

Required Skills

* Excellent communication skill written and verbal
* Excellent listening and comprehension skills
* Outstanding customer service skills
* Analytical mind for troubleshooting
* Ability to handle complaints
* Knowledge of software, hardware and computer technologies
* Proactive, result orientated and customer focused
* Committed team player and motivated self-starter

Working Hours

Between Mon - Fri 8am - 7pm

What they offer

* Travel expenses: 100% refund for public transport and max 130 euro per month for own transport
* Professional training
* Central working location
* Good working atmosphere
* Good working conditions


1487.46 euros per month (£13,858 per annum)


* Arrange for flight ticket
* Offer housing, max of 4 months, max of 400 euros per month. A housing company takes care of the housing on arrival.

If you would like to hear more about this fantastic opportunity then contact Heather Carson on or 02890 330035

Tel: 02890 330002
www: www.randstad.co.uk
Fax: 02890 240992
Email See Below

Location: Mainland Europe
Job type: Permanent Full-time

That best describe this job

Call Centre Representative
Customer Service Representative
Technical Support Representative

Contact: Heather Carson

SL SEARCH CORPORATION was organized in December 1987 by a group of SEARCH practitioners who specialize in overseas placements. Initially with the Middle East region as the main market (Saudi Arabia, Dubai, Abu Dhabi, Bahrain, Qatar, Kuwait), we have expanded our coverage to include Singapore, Indonesia, Guam, Saipan, and lately in cooperation with a software company, the United States of America.

Since 1987, SL SEARCH has already built a successful and progressive track record. Our clientele ranges from banking and financial institutions, computer (software and hardware) companies, manufacturing, trading and other service-oriented organizations. In a nutshell, we have clients to represent different industries.

As part of our continuing service to our overseas clientele, we need the individuals to fill-in our vacancies for the positions:


  • Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management or equivalent.
  • Required language(s): English.
  • Fresh graduates/Entry level applicants are encouraged to apply.
  • 4 Full-Time positions available.
  • Applicants should be Filipino citizens or hold relevant residence status.

Please apply in person at SL Search Corporation. 3/F, The Building. #39 Polaris St., Bel Air, Makati. Call 896-4632 and look for Ms. Lyn M. Rafio

Prospective Principal/Project GUAM YOOSHIN CORP.
Proposed Salary US$11.34/HOUR
Qualifications : Male
Age : 30 - 45 yrs old
Education : At least High School Diploma
Yrs. of Experience : With or without experience


1. at least high school graduate
2. cement block layout
3. plastering
4. tile setting
5. masonry related work
6. at least 10 years up experience

POEA License No. : POEA-085-LB082506-R
Address : 57 12TH AVENUE, CUBAO QUEZON CITY Metro Manila
Tel. No. : (632) 912-1138, 911-3010

Prospective Principal/Project: TOLTEST, INC.
Proposed Salary: Negotiable
Qualifications Gender : M/F
Age : 27 - 45 yrs old
Education : At least Vocational Diploma / Short Course Certificate
Yrs. of Experience : 5 yr(s)

Skills Required:

Position needed for the Project

1. Carpenter Workers

* Rough Carpenters - 12

* Finish Carpenters - 12

2. Mechanical Workers

* Plumbers - 30

* Pipe Fitters - 10

* Certified Welders

> Pipe Welders (Tig & Mig Type Welders) - 8

> Pipe Welders (Arc Welders) - 8

3. HVAC Workers:

* HVAC Type Mechanical Workers - 30

* Sheet Metal Type Workers - 10

4. Electrical Workers:

* Commercial / Industrial Type Workers - 40

* Controls Type Workers - 10

5. Common Laborers with some experience in the following disciplines:

* Carpentry Work - 16

* Mechanical Work - 16

* Electrical Work - 16

6. Project Managers with experience in the field in the following Disciplines:

* Mechanical Projects - 6

* Electrical Projects - 6

POEA License No. :POEA 328-LB-120103-R
Tel. No. :6371582 to 85

Extra is a chain of electronics and home appliances specialty large format stores, launched in 2002 in the Kingdom of Saudi Arabia. Extra is part of the renowned Al Fozan Group and Adul Aziz AlSaghyir commercial investment Corporate. As a pioneer in the retailing industry, Extra was the first to provide a unique opportunity for the Kingdom’s residents to shop for a large variety of electronics and home appliances under one roof, in a convenient shopping environment.

With its head office in Al Khobar and 3 branches in Riyadh, 1 each in Jeddah, Abha and Taif, Extra serves the Kingdom through 7 stores with a total shop floor space of over 31,500 sq.metres. Extra meets consumer needs in the most professional manner, giving consumers the widest choice of world-famous brands and product lines.


Our employer from UNITED ELECTRONICS COMPANY (EXTRA) will be holding a set of interview on December 3 - 8, 2008. All interested applicants may submit their applications directly into our office or send it thru email so we could include you for final interview. Please bring 1 set of the following requirements:

1. Resume (with detailed job description)

2. Employment certificates (if available)

3. Photo (1pc. 2x2 white background)

4. Passport and NBI clearance copy

S-8 & S-20 Ground Floor, Midland Plaza Hotel, Adriatico St.
Ermita Mla. (beside ROBINSON's Place)
Tel No. 3024444 to 46
Email add: apply_aims@hotmail.com
Look for Ms. Elvie or Ms. Star

Our client, a growing New Brunswick based specialist in the sheet metal industry, is currently searching for a talented Project Coordinator - Estimator to join their team.

Reporting to the Project Manager, you will assume responsibility for assisting the project management team and site superintendent in the coordination, expedition, and distribution of all project information and changes. This will involve specific attention to scheduling, reconciling product paper work, and some estimating.

To be considered for this role you should be able to demonstrate the following:

  • A civil-structural or mechanical technology program from a recognized post-secondary institution although not required.
  • Demonstrated estimating and/or project coordinating skills in commercial and/or institutional construction settings.
  • Familiarity with MS Office.
  • Ability to read and interpret mechanical drawings and specifications.
  • Advanced fluency in English (verbal and written).
  • Exceptional interpersonal skills.
  • All applicants should submit their resumes for immediate consideration. Phone calls welcome.

For additional details, please call Sam Elmadani at (902) 877-9756.

Sam Elmadani, M.A. | Senior Consultant -Engineering & Technical
David Aplin Recruiting
Suite 1630, TD Centre | 1791 Barrington Street
Halifax, NS | B3J 3L1
Phone: 902.442.5060 | Fax: 902.435.6300
selmadani@aplin.com | Web: www.aplin.com

Please quote competition number PCE1009-CB.

Background: David Aplin Recruiting is a winner of Canada's 50 Best Managed Companies program for 2007, sponsored by Deloitte, CIBC Commercial Banking, National Post and Queen's School of Business. Founded in 1975, David Aplin Recruiting is Canada's national full-service search firm, having placed more than 25,000 great candidates with over 2000 great companies. We specialize in placing permanent, temporary and contract professionals in Accounting and Finance, Engineering and Technical, Human Resources, Information Technology, Legal, Sales and Marketing, Supply Chain Management and Office Personnel. We have offices in Vancouver, Calgary, Edmonton, Winnipeg, Toronto, Mississauga, Ottawa and Halifax, plus affiliate offices in Montréal and the U.S.

Overview: This position is pivotal in driving improvement to the customer experience by creating strategy and focus. The key departments that report directly to this role include CQA (Contact Quality Assurance) and L&D (Learning and Development). Each team takes the work of the previous team to enable changes within Customer Care that drive improvement and ultimately results in an a consistent Customer experience.

Responsibilities & Accountabilities
• Acts as the advocate of the customer experience through data insight and knowledge. This is a result of data collected and analyzed through CQA.
• Drive continuous improvement to the overall customer experience by creating focus within key departments such as the Continuous Improvement Team.
• Articulates, raises key issues and present business cases for key projects and changes that address customer issues and concerns.
• Responsible for the preparation, and documentation of all projects in support of the quality experience
• Responsible for the leadership, management and direction of CQA, and Learning and Development.
• Works with the Customer Care Senior management team for Customer Care to create strategy and tactical plans to drive improvement to the Customer and Specialist Experience. This includes process improvements, system enhancements and on call efficiency and sales and problem resolution effectiveness. Ensures that each department that reports to this individual is clear in its role and is aligned in their objectives and to the objectives of the departments they support.
• Effectively able to proactively identify and remove obstacles to successful innovation
• Facilitates the development, implementation, maintenance and improvement of consistent, best practices quality processes.
• Develops a good working relationship with other functional areas, promote services provided by and establish a general perception of value added by CQA and L&D,
• Creates a foundational methodology that will create focus to key customer issues.
• Leads monthly sessions with senior management that identifies specific customer issues and reports on the impact and effectiveness of changes that have integrated into Customer Care.
• Creates and reports on a rolling 90-day plan that reports on small improvements that will be made. Visible role model with clear expectations to reach a high level of motivation and achieve the desired results
• Provides leadership and management to the various departments that report to this position.
• Coaches and develops direct reports.
• Manages a team of 25+ employees (2 direct reports) split across two sites
• Ensures alignment of departmental strategy to Key Customer Care objectives

• A minimum of 6 years related business experience within a Contact Centre environment
• Demonstrated leadership skills with a minimum of 5 years of mentoring, coaching and developing direct reports
• Previous experience working with a Contact Quality system - Witness (preferred)
• Experience working on and leading cross-functional teams and managing multiple projects simultaneously
• Relevant university degree; or equivalent business experience
• Strategic and innovative thinker with an ability to evaluate and provide strategic recommendations to leadership
• Strong verbal and written communication skills and advanced presentation skills
• Ability to problem solve and make decisions under pressure
• Proactive, resourceful and innovative
• Ability to work independently and as part of a team

Please send your resume via email to
Michelle@sharedvision.on.ca indicating the job title in the subject line.

Date: July 29, 2008
City/Town: Toronto
Location: ON/Toronto/GTA
Wage/Salary: Commensurate with Experience
Start: Immediate
Duration: Full-time/permanent
Type: Full Time
How to apply: send resume by email
Company: Shared Vision Management Search Inc.
Contact: Michelle Casimiro

Job Scope

The company Infrastructure Services Operations’ division operates high quality services, including Help Desk support for the whole range of product, services and solutions. The Global Support Center structure of this division is articulated around three strategic Call Centers, one in Europe, one in Canada and one in Singapore. The Global Solution Center is a business to business support environment.

Key Responsibilities

• The Customer Support Specialist team is responsible for processing Trouble Calls from services end-users: ensuring all problem solving, and follow-up steps are followed until complete resolution of the problem.
• Provide escalation service intending to warn the different operational layers of the problem and provide a reporting service as well as Fault Analysis reports.
• To ensure that Trouble Calls issued by services end-users are correctly logged.
• To ensure that Field Service technician is dispatched to the faulty equipment and that resolution steps are followed-up to the complete resolution of the problem.
• In the event that problem cannot be resolved within stipulated timeframes to escalate fault to the appropriate department / team for action and to track the problem till these are resolved.
• To update customers regularly as to the status of their fault reports in order to meet the global service level agreement requiring regular customer updates.
• To monitor messages in order to update fault reports.
• To monitor and support Desktop Technical Service fault reports through from first report to restoration of service. (Close the incident or call)
• To achieve and exceed level of service requirement with customers.


- Expected to work shifts in a 7x24 operation
- Education and training: Minimum of College degree or work equivalent
- Experience: Customer-facing and Customer Service positions, as call center or customer service agent desirable, 1 to 2 years of relevant experience will be advantageous
- Technical competencies: Basic PC skills, OS II knowledge, MVS experience or experience in supporting airline or travel application software (TPFS)
- Languages: High level of proficiency in spoken and written English, Spanish, Portuguese and French
- Full time and/or part time positions
Excellent Customer Service Focus

- Team Spirit
Decision making and responsiveness
Effective communication skills
Ability to work in a multicultural and international environment
Dedicated and stable

Please send your resume via email to job@itchapter.com indicating the job title in the subject line.

Date: August 14, 2008
City/Town: Montreal
Location: QC/Montréal
Wage/Salary: 40000$+
Start: Immediatly
Duration: Unlimited
Type: Full Time
How to apply: Please send your resume by email in MS-Word format
Company: Andante - IT Chapter
Contact: Olivier Abecassis

Making a mark in hospitality

At NAZA we believe that people make the company and are key to our success. We believe strongly in developing and rewarding our employees. As we continuously grow, we seek highly qualified, competent and committed individuals who can run with our vision and mission and take it to greater heights. Those with the above attributes and knowledge are invited to apply for a promising career in our organization in Johor.

During the internship period, you will be exposed to these areas:


  • Front Office
  • Housekeeping
  • Food & Beverage
  • Kitchen
  • Human Resources


  • Candidate must possess or currently pursuing a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree or Doctorate (PhD) in Hospitality/Tourism/Hotel Management or equivalent.
  • Internship duration of 12 month(s).

Interested candidates are invited to apply in strict confidence via e-mail or write in with current and expected salaries indicating the position applied for to:

Naza Hotel Johor Bahru
17, Jalan Tenteram,
Tanjung Puteri,
80300 Johor Bahru,
Fax: 60-7-2237788 or
Email: farrah@naza.com.my

Only shortlisted candidates will be notified

Lanson Place is an expanding group of Serviced Residences in the Asian Region, with properties in Hong Kong, Kuala Lumpur, Singapore, Shanghai and Beijing.

Lanson Place Serviced Residences are designed with attention to every detail to provide guests with the comfort of home. We offer the finest quality facilities and furnishings plus first class services. The locations of our properties are residential areas but close to the city’s central business district.

For our Kuala Lumpur property, we are currently in process of engaging suitable candidates for the below position.


  • Perform Front Office duties like guest check-in, check-out, create reservations, render assistance to our guests and attend to their enquires.
  • Provide a high level of customer service to our guests.
  • Handling enquiries and complaints from customers and any other related parties.


  • Diploma in Hotel Management, Hospitality or any related discipline.
  • Minimum 1 year working experience in similar capacity within the hospitality industry.
  • Customer responsive and action-oriented with good interpersonal skills. Able to work in shifts.
  • Willingness to acquire new job-related skills and adaptable to the Company work systems.
  • Independent, resourceful, highly motivated and results-oriented.
  • Those who are currently in assistant levels but possess plenty of related work experience will also be considered.
  • Good command of both written and spoken English and Bahasa Malaysia.

On the job training will be provided to the suitable candidates who are willing to learn and committed to lifelong learning.

Interested applicants are invited to apply online with a detailed resume with current contact no. and expected salary.


  • Reporting to the Program Sales Manager, responsible for all aspects of the daily management of a telemarketing membership department with particular emphasis on Malaysia.
  • Responsibilities range from recruitment, training and managing a team of telemarketing executives, daily liaisons and coordination with all levels of management and staff, planning and implementation of sales strategies and forecasts as well as customer interaction on a regular basis.


  • Age 24 years old and above
  • Candidate must possess at least a SPM/ STPM/ Diploma or Advanced Diploma Graduate in Sales and Markerting or equivalent any field.
  • Good communication skills of English, Chinese and Bahasa Malaysia.
  • Must be able to work independently and highly motivated
  • Resourceful with initiative and willing to learn
  • Presentable with a pleasant personality
  • Friendly and sales driven working environment
  • Experience in sales/ telemarketing/ call centre would be an added advantage
  • Full training provided
  • Fresh gradutes are encouraged to apply.
  • Office located near KLCC and monorail and LRT Putra.
  • Applicants should be Malaysian citizens or hold relevant residence status.

Result-driven candidates without formal qualifications but possessing related experience are also encouraged to apply.

Attractive start up basic salary of *RM2000 + commission + benefits

*Remuneration for the position will also commensurate with qualification and experience

Interested candidates are invited to e-mail to : hw_kl@hdirect.com.sg or contact Ms. Amanda Chua for interview appointment

Hospitality World Kuala Lumpur
(subsidiary of Hospitality Direct)

Suite 26-8, 26th Floor
Wisma UOA II, No. 21 Jalan Pinang
50450 Kuala Lumpur, Malaysia
tel: 03-2711 0774
fax: 03-2715 3158

Company: Arisaig Partners

Location: Singapore

Remuneration: Competitive

Position Type: Employee

Employment type: Full time

Updated: 25 Jul 2008

Arisaig Partners is a boutique Investment Manager investing in equities in the Asia ex Japan and Africa markets. Our central dealing desk in Singapore is looking for a junior dealer to join the team.
The job responsibilities include dealing in Asia markets, providing backup for other markets and dealing administrative duties. Candidates who apply should meet the following criterias
  • No more than 3 years of relevant experience
  • A team player
  • Self motivated
  • Meticulous
  • Numerate and IT savvy
Please send your cover letter and resume to HR@arisaig.com.sg. Only shortlisted candidates will be contacted.

Location: Houston, TX
Last Updated: Jul-24-08 Job
Type: Career
Salary: Inquire
Hourly: See Salary Education
Desired: High School Graduate
Number of Positions: 10

Position Description:
As a leader in the oilfield services industry, Baker Hughes offers opportunities for qualified people who want to grow in our high performance organization. Baker Hughes’ seven divisions provide products and services for oil and gas wells. Our leading technologies – and our ability to apply them safely and effectively – create value for our customers and our shareholders. Engineers, scientists, technicians and business professionals can make their careers at Baker Hughes in research, development, manufacturing, field operations, sales, finance, IT, marketing and human resources.

Baker Oil Tools, a division of Baker Hughes, has an immediate opportunity for a Warehouseperson located east of Downtown Houston, Texas, 5301 Polk Street.

Skill Requirements:
Ability to read and comprehend instructions, correspondence, and memos. Possess basic written communication skills. Ability to apply concepts of basic math. Basic PC skills. The work environment is very fast paced and noisy. It is one of constant movement while performing the duties of this job. The employee must regularly lift and/or move up to 20 lbs, frequently lift and/or move up to 50 pounds. The employee must be able to operate a forklift while loading or unloading freight. Ability to follow ISO required procedures.

High School Diploma or GED. 6+ months related experience..

Apply Directly to this Company
To apply for this position, apply directly through the company's website at Baker Hughes Employment Opportunities .

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